Information We Collect – You directly provide us with most of the information we collect: when you register to the Site, use it, complete forms, or register to any of our programs. We also collect information about your communications with Skyte Connect as well as any of your posts on our blogs or forums and your communication with other users of Skyte Connect. In addition, we automatically collect information while you access, browse, view or otherwise use the Site and receive information from third-party vendors or other available sources.
Our Legal Basis for Using Your Personal Information – Where relevant under applicable laws, all processing of your personal information will be justified by a “lawful ground” for processing as detailed below.
How Do We Use the Information Collected? – We use personal information to provide you with quality service and security, to operate the Site, to perform our obligations to you and to develop, improve and personalize our service; to ensure marketplace integrity and security; to prevent fraud; to contact you and send you direct marketing communications; to promote and advertise the Site, our services, and the Skyte Connect marketplace; to comply with lawful requests by public authorities and to comply with applicable laws and regulations
How Long Do We Keep Personal Information – We will keep personal information only for as long as is required to perform the purpose for which it was collected. However, in some cases, we will retain personal information for longer periods of time.
Children – This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. Minors under 18 and at least 13 years of age are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. Minors under 13 are not permitted to use the Site or the Skyte Connect services. We do not knowingly collect personal information from children under 13.
Sharing Personal Information with Third Parties – We share personal information with third parties in order to operate the Site, provide our services to you, perform obligations imposed on us by applicable laws and regulations, and prevent fraud, infringements, and illegal activities.
Where We Process Personal Information – Some of the personal information you provide to us will be stored or processed on our behalf by third-party suppliers and data processors and may be located in other jurisdictions, such as the United States and Israel.
Cookies – We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze website performance, and for marketing purposes.
Do Not Track (DNT) – Our Site does not respond to Do Not Track (DNT) signals.
External Links – the Site contains links to third-party sites and if you link to a third-party site from the Site, any data you provide to that site and any use of that data by the third party are not under the control of Skyte Connect and are not subject to this Policy.
Security – We implement technical and organizational measures to maintain the security of the Site and your personal information and in preventing unauthorized access, loss, misuse, alteration, destruction, or damage to it through industry-standard technologies and internal procedures.
Specific Provisions for EU, EEA, and UK Users – If you are an EU, EEA, or UK user, you are entitled to receive further information on our processing and your rights as a data subject, as detailed below.
Specific Provisions for US Residents – If you are a US resident, depending on where you live, and subject to certain exceptions, you are entitled to specific privacy rights as detailed below.
Updating Personal Information – We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately.
Contact Us – You can exercise your rights over your personal information by opening a Customer Relations ticket or contacting us at info@skyteconnect.com. For Skyte Connect Workspace users, please contact us at info@skyteconnect.com. More details about the rights applicable to you are in the long version of our Policy below.
The above are just the highlights. We encourage you to read more about the information we collect, how we use it, understand the meaning of cookies (no, you can’t eat it) and more in the detailed version of our Policy below.
2. Information We Collect
Information You Provide – When you register to the Site, use it, complete forms, participate in skills tests or surveys, sign up for events or newsletters, use the Site as a collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide or otherwise collect personal information provided by you, including a valid email address, login details, name and username, profile details (including picture, education, profession and expertise), physical address or billing information, telephone number or other contact details, date of birth, transactional information, payment information (for example, your payment method and credit card number), taxpayer information and forms (including W-9 Forms and DAC-7 Forms), details about other social networks linked accounts, details about your listed gigs, orders, purchases and transactions rating and reviews, information included in user-generated content and files uploaded by you to the Site. We may also collect identification information (such as copies of your government-issued ID, passport, or driving license) and biometric information derived from photos and identification documents you submit for verification, as further detailed in our Help Center at “Verifying Your Identity”). Business sellers on Skyte Connect are also requested to provide additional information to verify their business (learn more on “Account Verification”). We also collect and process information about or contained in your communications with Skyte Connect as well as any of your posts on our blogs or forums and your communication with other users of Skyte Connect.
Information We Collect Automatically – We collect information while you access, browse, view, or otherwise use the Site including information about transactions and communications with other users, your searches, the pages you visited, browsed, and scrolled as well as your clicks and other actions on the Site. We also collect, use and process the information relating to such usage, including geo-location information, IP address, device and connection information, operating system, session duration, language, currency, and keyboard setting, browser information and web-log information, and the URLs of the web pages you’ve viewed or engaged with before or after using the Site. We also collect and process information relating to the use of cookies and similar technologies, as detailed below.
Additionally, in order to improve your online experience at Skyte Connect, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data like user agent, IP, host, URL, country/continent from which the request was made, browser info, device/operating system/operating system version.
- Information We Receive from Third Parties – We receive information from third-party vendors and/or other commercially and/or publicly available sources, such as:
- Third-party vendors who provide us data to supplement the information we collect about you, in accordance with applicable laws. For example, we receive fraud and security warnings from service providers for our fraud prevention and risk assessment efforts. We also receive information about you, such as information about your organization and job title, from enrichment service providers to enhance and personalize your experience and offer you services that may be of interest to you as well as from advertising and marketing partners in order to manage and measure our campaigns.
- If you link, connect, or login to your account with a third-party service (e.g. Google, Facebook, LinkedIn), we receive certain information, such as your registration and profile information from that service. This information includes, for example, your email address, name, and profile picture, but may vary and is controlled by that service or as authorized by you via your privacy settings at that service.
- If any other third party submits a report and/or complaint about you or your activity on Skyte Connect, we may receive information relating to the specific report and/or complaint, review, and address it.
- If you choose to invite contacts from your Google Workspace directory, we will have the ability to view details of contacts, subject to your Google Workspace permission. We will use this data to allow you to invite your contacts to your Skyte Connect account. We will also use aggregated anonymized information for our internal purposes.
- If you integrate into your account information from third parties or otherwise integrate your account with third-party systems, tools, or products, we will receive certain information about you according to your permissions at such third parties.
- We also receive certain information about you if you are invited to Skyte Connect by another user (for example, as part of our collaboration tools and referral program), in such a case we will receive limited information, such as your email address or other contact information, and we will use it for the same purpose it was provided and in accordance with this Policy.
We combine your personal information with information we collect automatically or obtain from other companies and use it for the purposes detailed in this Policy.
3. Our Legal Basis for Using Your Personal Information
Where relevant under applicable laws, all processing of your personal information will be justified by a “lawful ground” for processing. In the majority of cases, processing will be justified on the legal basis that:
- you have provided your consent for us to use your personal information for a specific purpose;
- our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with services that you have purchased);
the processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have ((e.g. fraud prevention); or
the processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your overriding interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.
- How Do We Use The Information Collected?
We will use your personal information for the following purposes:
- to provide you with quality service and security, to operate the Site, to fulfill our obligations to you and to develop, improve, and personalize our service. For example, we use personal information to verify your identity. We also use this information to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support and contact you from time to time. The information helps us to develop and improve our services, to understand and analyze our performance as well as your preferences and performance, and to customize and personalize our service and enhance your experience (including by making Gig suggestions, ranking search results, etc.).
- to ensure marketplace integrity, prevent fraud and maintain a safe and secure marketplace and services. For example, we use personal information to monitor, track, and prevent illegal, fraudulent, and inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, investigate reports and complaints about users, enforce our Terms of Service and comply with applicable laws. We conduct certain behavioral analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to the skyteconnect.com marketplace, other users, our community, or third parties, automated processes may restrict or limit your ability to use skyteconnect.com. If you would like to challenge any such decision, please contact us at info@skyteconnect.com.
- to contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.
- to promote and advertise the Site, our services, and the skyteconnect.com marketplace. For example, we use the information collected from you for the purpose of sending direct marketing messages (as detailed below), to show you information that may be of interest to you, to organize and facilitate referral programs, contests, or other promotional activities or events.
to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations.
We will ask for your consent before using information for a purpose other than those set out in this Policy.
Direct marketing
We use your personal information to send you direct marketing communications about our products, services, or promotions from skyteconnect.com that may be of interest to you or our related services. This may be via email, post, SMS, telephone, or targeted online advertisements.
Our processing of your personal information for marketing purposes is based on our legitimate interest, on your consent, or on another legal basis permitted by applicable laws. You have a right to prevent direct marketing of any form at any time – this can be exercised by following the opt-out link attached to each communication or by sending an email to info@skyteconnect.com.
We take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.
This Site is also protected by reCAPTCHA. Google Privacy Policy and Terms of Service apply with respect to data collected by reCAPTCHA. The use of Google reCAPTCHA is required in order to prevent fraud and misuse of the Site by use of automated machines. To learn more, please see Google’s privacy policy.
- How Long Do We Keep Personal Information?
- We apply a general rule of keeping personal information only for as long as is required to perform the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:
- as long as it is necessary and relevant for our operations, e.g. so that we have an accurate record of your dealings with us in the event of any complaints or challenges;
- in relation to personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms, and take other actions as permitted by law;
- to comply with statutory or other obligations to which skyteconnect.com is subject; and
- if and to the extent necessary, we need it to preserve evidence within the statutes of limitation.
- Children
This Site is offered and available to users who are at least 18 years of age or older and of legal age to form a binding contract. Minors under 18 and at least 13 years of age are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. Minors under 13 are not permitted to use the Site or the skyteconnect.com services. We do not knowingly collect personal information from children under 13. Parents and guardians should at all times supervise their children’s activities. If we learn we have collected or received personal information from a child under 13, we will delete that personal information. If you believe we might have any information from or about a child under 13, please contact us at info@skyteconnect.com.